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Support

You are not alone during beta.

We handle account, file compatibility, and data requests through one channel. Beta access is not a purchase; requests saved from your account are reviewed manually.

Beta access

Save your plan preference and beta access request to your account. This action does not request card details, charge you, or activate the account automatically.

Go to my account

Product support

Share a sample structure without private information, the error message you received, and your account email. Do not attach sensitive customer data to support email.

info@dosyon.com

Data and account requests

Access, correction, export, and deletion requests are handled manually. Review the process and retention scope on the privacy page before submitting a request.